Effective Date: 4th November 2025
Entity: Jenbury Financial (“we”, “us”, “our”)
Email: admin@jenbury.com.au
Website: www.jenbury.com.au

1. Purpose of this Policy

Jenbury Financial is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with the Mastering Financial Foundations online course (“the Course”) and related services. We comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

We may collect the following types of information when you enrol in, access, or interact with the Course:
a. Identifying information: Full name, date of birth, contact details (email, phone number, address)
b. Financial information: Payment details processed securely via third-party payment platforms
c. Course-related information: Attendance records, assessment results, feedback, or survey responses
d. Technical information: Device type, IP address, browser type, and usage analytics collected via cookies
e. Communication history: Correspondence between you and us (emails or platform messages)

3. How We Collect Your Information

We collect personal information directly from you when you:
- Register or enrol in the Course
- Subscribe to newsletters or updates
- Contact us for support or information
- Participate in surveys, events, or promotions
We may also collect limited information automatically through analytics tools or cookies on our website.

4. Why We Collect and Use Your Information

We collect, hold, and use your information to:
- Administer enrolments, payments, and access
- Deliver course content and updates
- Communicate with you about sessions and materials
- Maintain accurate compliance records
- Improve the quality of our programs
- Send information about related services (if you opt in)
We will only use your personal information for the purpose for which it was collected or a related, reasonable purpose.

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your information to:
- Employees, contractors, or facilitators who need it to deliver the Course
- Service providers (hosting, email, payment processors)
- Regulatory bodies when required by law
- Third parties with your consent (e.g. testimonials)
All third-party providers must handle your data securely and in accordance with the Privacy Act 1988 (Cth).

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. This includes secure systems, encryption, restricted staff access, and regular monitoring. When no longer required, we securely destroy or de-identify your information.

7. Access and Correction

You may request access to your personal information or ask for correction if it is inaccurate or outdated. Requests can be made by emailing admin@jenbury.com.au, and we will respond within 30 days.

8. Direct Marketing

We may send you updates or promotional material about upcoming courses or events. You can opt out at any time by clicking “unsubscribe” or contacting us directly.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your experience. Cookies collect anonymous information about site traffic and usage. You can adjust browser settings to refuse cookies, but this may affect functionality.

10. Third-Party Links

Our website and Course may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. International Data Transfers

Some service providers may store data overseas. We take reasonable steps to ensure these providers comply with Australian privacy standards.

12. Complaints

If you believe we have breached your privacy rights, please contact us at admin@jenbury.com.au. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, effective from the date of publication.

14. Contact Us

For questions about this policy or how we manage your information, please contact:
Jenbury Financial
📧 admin@jenbury.com.au
🌐 www.jenbury.com.au
📍 Based in Boronia, VIC 3155